Customers will not hesitate to recommend your hotel or motel if you provide good service. However, a lot of elements make up what clients would call “good service” and one of them includes your hotels laundry service.
People stay in hotels or motels for any number of days. Some are in town for business while others come for pleasure. Either way, someone who books accommodation might want to wash their clothes. And rather than send them off to a laundry place, offering an in-house hotels laundry service allows them to spend more time on important things.
There are different ways your hotels laundry service, each with their own benefits. Here are a few ideas:
Cut Down Costs by Using Machines that Help Save Money
A hotels laundry service will spike operational costs. Washers need not only electricity to function but also water. Adding dryers to the equation bumps up the cost even more. However, what you end up paying also has a lot to do with the kind of machine you have.
There are washers and dryers today that that help you save on costs. Viking offers commercial machines with fewer parts, which means fewer breakdowns and repairs. Dyers that have high extraction speeds up the drying process leading to reduced energy consumption and increased savings.
Implement Certain Rules When it Comes to Laundry
Guests will bring food and drink into their rooms. Sometimes, you may even provide a mini fridge with beverages they can enjoy. With an assortment of liquids available, something is bound to spill. And that something can lead to stains if it is a particularly colorful liquid.
When the spill occurs on sheets and pillows, you can ask guests to inform a member of staff immediately so they can take care of the mess and replace you with fresh linen as well. Spills happen but stains that are not attended to straightaway can bring up costs.
Provide Each Room with a Laundry Bag
Whether your hotels laundry service is self-serve or not, it helps to have a bag where customers can put in their dirty laundry to be taken care of. If you do the washing and drying, you can put in a piece of paper for customers to list down what they have sent for cleaning. This can be useful in case of complaints about missing items of clothing.
Offer Some Form of Entertainment to Pass the Time
Comfortable seating is essential for any laundry room, even in commercial establishments. And since washing clothes does take time, offering entertainment such as magazines and the day’s papers helps pass the time while customers wait for their laundry to be done.
You can even offer extra services like folding in case a customer requests because they have to attend to some matters.
An in-house laundry service is a good way to improve customer experience in your hotel or motel. And the ideas presented here can help make your service a lot better.
Viking Services offers laundry machine maintenance, installation and repair services in: Alameda County, Alpine County, Amador County, Butte County, Calaveras County, Colusa County, Contra Costa County, Del Norte County, El Dorado County, Fresno County, Glenn County, Humboldt County, Imperial County, Inyo County, Kern County, Kings County, Lake County, Lassen County, Los Angeles County, Madera County, Marin County, Mariposa County, Mendocino County, Merced County, Modoc County, Mono County, Monterey County, Napa County, Nevada County, Orange County, Placer County, Plumas County, Riverside County, Sacramento County, San Benito County, San Bernardino County, San Diego County, City and County of San Francisco, San Joaquin County, San Luis Obispo County, San Mateo County, Santa Barbara County, Santa Clara County, Santa Cruz County, Shasta County, Sierra County, Siskiyou County, Solano County, Sonoma County, Stanislaus County, Sutter County, Tehama County, Trinity County, Tulare County, Tuolumne County, Ventura County, Yolo County, Yuba County