Common problems and fixes for commercial washers

You should learn to expect washer problems when running a commercial washer service in California. Although they are built to take a lot of abuse, that doesn’t mean they can’t break down after many years in service. So apart from setting aside a budget for machine maintenance, you also need to be aware of the common problems that can afflict your washers.


Here’s a look at the most common parts and problems we’ve encountered from our commercial washer service:


Drain System

A problem with the drain is a common problem with commercial washers. Usually, the trouble lies when the valve fails or there is a line blockage.


A drain problem is easy to check in an open sump drain system as all you have to do is run a wash cycle. You will notice water filing the basin but no water would be passing through the drain.


Much more checking is required for closed drain systems. You’re still going to run a wash cycle and check the drum to see the water level rise. If it doesn’t, you’re most likely dealing with a faulty drain valve or a blockage. If it’s the latter, the lines need to be checked.


The problem could also lie with water level switches if the water level keeps rising and the water doesn’t shut off. Also, washers of any size should drain in 30-40 seconds so if it takes a minute to do so, there is likely a problem with the drain line or valve.


Water Valves

If the water valve of your washer is stuck on, it will need a rebuild kit but you also have to make sure that the seat is not cracked. There’s also a way you can fix the problem by taking apart the valve to clear it of debris.


Display and Lights

When either the display or lights turn on, check the breaker to see if it’s on. If that’s fine, you can use a volt-meter to check the power that leads into the machine. If that seems fine, you will have to check the control fuses but before you do, make sure the power is turned off.


When the machine won’t start but the lights and display turn on, there might be an issue with the circuit breaker. Although most machines use three separate 120V lines, the controls only use two and the circuit breaker might only be working for the wrong two lines.


A blown line fuse can also cause the machine to not start but still allow the controls to work. So you can check on them but if they turn out fine, the problem might be with the interlock switches.



When the drum won’t turn on, the problem most likely lies with a broken belt. And even with a broken belt, you will still hear the motor turning. As such, you might have to call a washer service to help solve this issue.


Commercial washing machines will run into trouble sooner or later. It helps to know what the common ailments are so you can either provide a remedy or decide that the problem requires the help of a professional commercial washer service in California.


Viking Services offers laundry machine maintenance, installation and repair services in: Alameda County, Alpine County, Amador County, Butte County, Calaveras County, Colusa County, Contra Costa County, Del Norte County, El Dorado County, Fresno County, Glenn County, Humboldt County, Imperial County, Inyo County, Kern County, Kings County, Lake County, Lassen County, Los Angeles County, Madera County, Marin County, Mariposa County, Mendocino County, Merced County, Modoc County, Mono County, Monterey County, Napa County, Nevada County, Orange County, Placer County, Plumas County, Riverside County, Sacramento County, San Benito County, San Bernardino County, San Diego County, City and County of San Francisco, San Joaquin County, San Luis Obispo County, San Mateo County, Santa Barbara County, Santa Clara County, Santa Cruz County, Shasta County, Sierra County, Siskiyou County, Solano County, Sonoma County, Stanislaus County, Sutter County, Tehama County, Trinity County, Tulare County, Tuolumne County, Ventura County, Yolo County, Yuba County

January 19, 2018
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